About Us

Meet our staff

Carter

President

Founder and President of ALS. Carter has a background in emergency services and has worked as a career firefighter and AEMT for multiple Fire/EMS agencies

Kelsey

Director of Operations & Compliance

Oversees the day to day operations and regulatory compliance of ALS. She holds a bachelors of science in nursing (BSN) from Daemen University

Paige

Operations Specialist

Works to maintain efficient office functions and assists with the daily logistics of our process servers.

The American Guarantee

 

At ALS, we believe that profits should never be put before people, and that providing excelent customer service requires real people, not AI.

The American Guarantee is our commitment to NEVER replace a single employee with Artificial Intelligence or foreign labor.

“We believe that this decision reflects our dedication to contributing to this great nation and delivering the best possible experience to our customers. When you call ALS, you can rest assured that you will be speaking to a real human, based in the United States, who can assist you with your needs.”

-Carter Milano, President and Founder of ALS

our corporate office

Our Corporate Office is located at 30 Court Square in the city of Ashland, Alabama, directly across from the Clay County Courthouse! Ashland is conveniently located in close proximity to both Birmingham and Montgomery.

Physical security is a top priority for our organization. To ensure compliance with federal data privacy regulations, our building remains locked 24/7 and is closed to the general public. We benefit from a very strong law enforcement presence, the Ashland Police Department is situated directly behind our office and conducts security checks on a regular basis, Clay County Sheriff’s deputies staff the courthouse directly across the street, and the Sheriff’s Office is located just down the road!

Server Testimonials

What our process servers say about us

We believe that it’s important to listen to what our process servers have to say about us!

Our servers are the backbone of the company and we pride ourselves in compensating our servers above industry standards, providing them 24/7 support while in the field, and most importantly, we treat every server like a member of our own family!

By going above and beyond for our servers, we are able to retain the vast majority of them long term, leading to more efficient, experienced servers

Thomas G. Process Server, Auburn AL

I enjoy working for ALS because it provides a supportive and well-organized environment that helps me do my job as a process server effectively. The leadership values professionalism and safety, giving me the tools and guidance I need to handle each serve with confidence and clarity.

I also appreciate the company’s commitment to integrity and communication, which makes every assignment feel structured and purposeful. Overall, it’s a place where I feel respected, equipped, and proud to represent in the field.

Cayleigh M. Process Server, Tuscaloosa AL

After working for ALS this year, while also working for other process serving companies, I’ve concluded that there truly no other process serving company like American Legal Solutions. Every bit of information I need is provided without even asking.

Unlike the other companies who typically have long wait times, sometimes days, to get a response about a job, the office staff have always helped me as soon as I brought the need to their attention. Overall, this is a company I am proud to be representing in the field. American Legal Solutions is a place I feel my safety is prioritized, my work is valued, and I am equipped every single day for any job.

Allen L. Process Server, Gadsden AL

Carter and Kelsey are the best bosses I've ever had and that anyone could ever ask for.

They are kind and compassionate, respectful and very understanding. They truly do treat their Process Servers like family. I'm honored to work for them

Scroll to Top